Privacy Policy details
Information we collect
CookArt collects the information you provide when you place an order, contact us, or use the storefront. This may include your name, email address, phone number, delivery address, order contents, delivery method, and payment method selection.
Payment information will be updated once the storefront's payment setup is finalised.
How we use information
We use customer information to process orders, arrange delivery, send order updates, answer support requests, prevent misuse, keep business records, and meet legal, accounting, and tax obligations.
We may also use operational data to improve the storefront, product availability, delivery flow, and customer experience.
Sharing information
We share information only where needed to run the store, including with delivery partners, hosting and technology providers, professional advisers, and authorities where required by law.
We do not sell customer contact details.
Retention and security
We keep customer information only for as long as needed for the order, support, business records, legal compliance, or dispute handling.
We use reasonable technical and organisational measures to protect customer information, but no online service can be guaranteed to be completely secure.
Cookies and local storage
The storefront may use essential cookies or local storage to keep the cart, checkout flow, session, and site security working correctly.
If analytics or marketing tools are added later, CookArt will update this policy to explain those tools and any choices available to customers.
Your choices
Depending on applicable law, you may request access, correction, deletion, restriction, objection, or portability of your personal information.
CookArt will publish a support contact before live order handling begins.